Frequently asked questions
What am I buying?
Each listing is for a digital template or digital file. No physical item is shipped. Read the product page before ordering to confirm exactly what is included.
Which editor do I use?
The product page identifies the editor for that design. Some current products use Canva, while older products may use a different editor. Follow the instructions supplied with your specific order.
How do I receive my files?
After a completed purchase, use the download link supplied with your order. Keep your order email for reference. If a download is missing, contact us with the email address used at checkout and the order number.
Can I print at home?
You can print at home when the finished size works with your printer, or use a local or online print shop. Review the exported file at full size and print one test copy before producing the full quantity.
Can I get help with an order?
Yes. Use the contact page and include your order number, product name, and a clear description of the issue. Never send payment card details.
